Causeway Link Buses to JB Stop Taking Cash at Queen Street and Newton From 20 Aug 2026 — and Every Other CW Route Follows on 1 October
News

Causeway Link Buses to JB Stop Taking Cash at Queen Street and Newton From 20 Aug 2026 — and Every Other CW Route Follows on 1 October

From today, 20 August 2026, you cannot pay the driver in cash on a Causeway Link bus if you board at Queen Street Bus Terminal (service CW2) or Newton Circus (service CW5). The operator announced it in a Facebook post on 17 August. On board you now tap a ManjaLink card, a contactless Visa or Mastercard, an EZ-Link card, or a single-journey QR e-ticket bought in the LUGO app. Cash still works, but only before you board: there is a ManjaLink counter at Queen Street Bus Terminal, and at Newton you buy a ManjaLink card from Causeway Link's ground staff. The part most of the viral posts leave out is the deadline — this is not an open-ended trial. Land Transport Guru's route pages record these two boarding points as phase one, with cashless-only payment on ALL Causeway Link services from 1 October 2026, which means Kranji MRT, Woodlands Checkpoint, Boon Lay, Jurong East and Tuas have about six weeks left. Here is what each payment method actually does, what a ManjaLink card costs, and the EZ-Link catch that strands people at JB CIQ on the way home.

Marcus Wong20 August 20266 min read

> Quick view: From 20 August 2026, Causeway Link buses take no cash on board at Queen Street Bus Terminal (CW2) and Newton Circus (CW5). Tap a ManjaLink card, contactless Visa or Mastercard, or EZ-Link, or scan a single-journey e-ticket from the LUGO app. Cash-only travellers must buy before boarding — ManjaLink counter at Queen Street, ground staff at Newton. Every other Causeway Link stop goes cashless on 1 October 2026.

If you have ever fumbled for a five-dollar note in the CW2 queue at Queen Street while the driver waits, that particular ritual ended today.

Causeway Link — the Johor operator, run by Handal Indah, that carries most of the bus traffic across the Causeway — announced in a Facebook post on 17 August 2026 that from 20 August it would stop accepting cash on board at two Singapore boarding points. Those two are the busiest ones in the city: Queen Street Bus Terminal in Bugis, where service CW2 leaves for JB CIQ, and Newton Circus, where service CW5 does the same.

What actually changed

Nothing about the routes, the timings or the fares. Only the moment of payment.

Before today you could hand the driver cash at Queen Street or Newton. From today you tap, and the driver has nothing to give change with. Everything else about the ride is the same: CW2 still runs 24 hours between Queen Street and JB CIQ, CW5 still runs from Newton Circus, and on cross-border routes you tap in only — there is no tap-out — but you must tap again each time you re-board after clearing immigration at Woodlands Checkpoint and JB CIQ.

What you can pay with now

  • ManjaLink card — Causeway Link's own stored-value card, and the cheapest option.
  • Contactless Visa or Mastercard — credit, debit or prepaid. The operator confirms the card inside Apple Pay or Google Pay works too.
  • EZ-Link — accepted, but only at the Singapore boarding point. More on that trap below.
  • LUGO app single-journey e-ticket — buy it in the app, scan the QR at the validator when you board.

Two rules from Causeway Link's own commuter guide that catch groups out. One card per person: sharing is not allowed, so a family of four taps four cards. And carry a spare card of a different brand — if your only Visa misreads at the door, a second Visa is not much of a backup.

If you only have cash

You can still travel. You just buy before you board, and the two stations do it differently:

  • Queen Street Bus Terminal — there is a ManjaLink counter inside the terminal, listed on Manja's own counter map as open daily, 24 hours. Buy a ticket or a card there.
  • Newton Circus — there is no counter at all on that map. The fallback is Causeway Link ground staff at the boarding point, who sell ManjaLink cards.

That asymmetry matters. Queen Street's counter is a fixed, round-the-clock facility. Newton's is a person, with unpublished hours. If you are heading to Newton late at night with only notes, have a card as well.

What a ManjaLink card costs

RM30.80 for a new card. That splits into a non-refundable card cost of RM10.80 and RM20 of stored travel credit. Five places sell them in Singapore, per Manja's own counter list:

WhereHours
Queen Street Bus TerminalDaily, 24 hours
Jem — ground floor, beside Tipsy BunnyDaily 5.00am – 12.00am
Jurong Point — JP1 Level 1 entrance, in front of City Hot PotDaily 6.30am – 12.00am
Kranji Mobile, Kranji MRTDaily 7.00am – 10.00pm
HarbourFront CentreDaily 9.00am – 9.00pm

Top-ups go through the Manja website, the LUGO app, or a self-service kiosk. Because the card holds ringgit, a Singapore-dollar top-up is converted at the rate Manja publishes on its site — S$1 = RM3.19, updated 15 August 2026.

The fares, and the one case where the e-ticket costs more

Fares for Singapore-originating journeys are charged in Singapore dollars; Malaysia-originating journeys are charged in ringgit.

From (Singapore)ServiceAdultManjaLinkLUGO single-journeyConcession
Queen StreetCW2S$4.80S$4.75S$4.80S$2.40
Newton CircusCW5S$4.60S$4.55S$4.60S$2.30
Woodlands CheckpointCW1 / CW2 / CW5S$2.00S$1.80S$2.60S$1.30
Kranji MRTCW1S$2.00S$1.98S$2.60S$1.30

Two things to read off that table. First, the much-quoted "cashless is cheaper" line is real but small on the long legs — five cents off a Queen Street fare. It only bites properly on the short Woodlands Checkpoint hop, where ManjaLink saves 20 cents on a S$2.00 fare. Second, the LUGO single-journey e-ticket is not always the cheap option: from Woodlands Checkpoint or Kranji it costs S$2.60 against S$2.00 on a card.

The date the viral posts are leaving out

Most of the reposts describe this as a trial at two stations, with other stops keeping cash "for now". True — but there is a date on it, and it is close.

Land Transport Guru's CW route pages state it plainly: cashless requirements are being implemented in phases, with cashless-only payment at Queen Street (CW2) and Newton Circus (CW5) from 20 August 2026, followed by wider implementation across all services from 1 October 2026. The same 1 October date appears on the CW1, CW4 and CW6 pages.

So the boarding points that still take cash today — Kranji MRT (CW1), Woodlands Checkpoint, Boon Lay MRT and Jurong East / Jurong Town Hall (CW3, CW4, CW4S, CW6, CW7), and Tuas — have roughly six weeks left. Causeway Link's own commuter page is titled "Cashless Transition 2026", not "Cashless Trial", and its advice is to get a card and test it *before* the cashless date reaches your stop.

The EZ-Link trap

This is the one that will actually strand people. EZ-Link is accepted only at the Singapore boarding points — Kranji MRT on CW1, Queen Street on CW2, Newton Circus on CW5. It is not on the accepted list for journeys originating in Malaysia.

Which means: an EZ-Link card gets you to Johor Bahru and cannot get you back on a CW bus. For the return leg you need a ManjaLink card, a contactless Visa or Mastercard, or a LUGO single-journey e-ticket bought before you head to the stop. And if you board at Larkin rather than JB CIQ, there is an extra RM2 facilities charge on top of the fare.

One more piece of stale guidance to ignore: ManjaLink's own FAQ still says that if your card balance is short you may simply pay the fare in cash when boarding. That page has not been updated. At Queen Street and Newton, from today, it is wrong.

If you get caught out at Queen Street

Queen Street Bus Terminal is not a single-operator station. SBS Transit service 170 and the Singapore-Johore Express also run to Johor from there, and both are separate operators with their own payment rules — so a cashless CW2 does not mean you are stuck at the terminal. Service 170 runs to Woodlands Checkpoint on the local network rather than direct to JB CIQ, and takes considerably longer, but it is there.

*Verified on 20 August 2026 against Causeway Link's and Manja's own websites, Manja's official counter list and Land Transport Guru's CW1/CW2/CW4/CW5/CW6 route pages, plus reporting of Causeway Link's 17 August 2026 Facebook announcement. Causeway Link's website carries no separate dated notice for this change, so the 20 August and 1 October dates come from its Facebook post and from Land Transport Guru. Fares, payment rules and counter hours change — confirm on Causeway Link's official channels before you travel.*

What Causeway Link takes on board at Queen Street (CW2) and Newton Circus (CW5) from 20 August 2026 — cash is out at these two stops today, and everywhere on 1 October 2026

PaymentBoard in SGBoard in JBFare to JB (Queen St / Newton)
ManjaLinkS$4.75 / S$4.55
Visa / MastercardS$4.80 / S$4.60
EZ-LinkS$4.80 / S$4.60
LUGO e-ticketS$4.80 / S$4.60
Cash

Frequently Asked Questions

Can I still pay cash on the Causeway Link bus at Queen Street or Newton?

Not on the bus. From 20 August 2026 the driver at Queen Street Bus Terminal (CW2) and Newton Circus (CW5) will not take cash. You can still start with cash, but you have to convert it before you board. At Queen Street there is a ManjaLink counter inside the bus terminal — Manja's own counter list shows it open daily, 24 hours — where you can buy a ticket or a ManjaLink card. At Newton Circus there is no counter on Manja's list at all, so the fallback there is Causeway Link's ground staff, who sell ManjaLink cards at the boarding point. That is a thinner safety net than it sounds: staff hours are not published, so if you turn up at Newton late at night with only notes in your wallet, plan on walking to an ATM-fed alternative or boarding elsewhere. Note also that ManjaLink's own FAQ still tells commuters they may pay cash on board if their card balance runs short — that advice has not been updated and no longer holds at these two stops.

Does my EZ-Link card work, and will it get me back from JB?

It works going out, not coming back. Causeway Link accepts EZ-Link only at its Singapore boarding points — Kranji MRT for CW1, Queen Street for CW2 and Newton Circus for CW5. That covers the Singapore-to-Johor direction. Fares on Malaysia-originating journeys are charged in ringgit, and EZ-Link is not on the accepted list at JB CIQ or Larkin, so if EZ-Link is the only thing in your wallet you will be able to get to Johor Bahru and not be able to tap your way home on a CW bus. Carry a ManjaLink card or a contactless Visa or Mastercard for the return leg, or buy a LUGO single-journey e-ticket in the app before you head back. One more detail worth knowing on the way back: passengers boarding at Larkin pay an extra RM2 facilities charge on top of the bus fare.

Where can I buy a ManjaLink card in Singapore, and how much is it?

A new ManjaLink card costs RM30.80. That is not all fare money — RM10.80 is a non-refundable card cost and RM20 is stored travel credit you can spend on rides. Manja's own counter map lists five Singapore locations: Queen Street Bus Terminal (daily, 24 hours), Jem shopping mall on the ground floor beside Tipsy Bunny (daily 5.00am to 12.00am), Jurong Point at the JP1 Level 1 entrance in front of City Hot Pot (daily 6.30am to 12.00am), the Kranji Mobile counter at Kranji MRT (daily 7.00am to 10.00pm), and HarbourFront Centre (daily 9.00am to 9.00pm). Newton Circus is not on that list, which is exactly why the fallback there is ground staff rather than a kiosk. You can also buy online through the Manja store and top up through the Manja website, the LUGO app or a self-service kiosk. Because the card is denominated in ringgit, Singapore-dollar top-ups are converted at the rate Manja publishes on its own site — it was showing S$1 = RM3.19, updated 15 August 2026.

Which Causeway Link stops still take cash, and until when?

Every Causeway Link boarding point other than Queen Street and Newton Circus still takes cash today — that includes Kranji MRT and Woodlands Checkpoint on the Causeway routes (CW1, CW2, CW5), and Boon Lay MRT, Jurong East, Jurong Town Hall Interchange, Tuas Link and Tuas Checkpoint on the Second Link routes (CW3, CW4, CW4S, CW6, CW7). But not for long. Land Transport Guru's route pages describe the change as phased, with cashless-only payment at Queen Street and Newton Circus from 20 August 2026 followed by wider implementation across all services from 1 October 2026. Causeway Link's own commuter guide is titled Cashless Transition 2026 and tells passengers to have a ManjaLink or bank card ready before boarding, to test the card in advance, to carry a spare card of a different brand in case of a technical hiccup, and that each passenger must use their own card. So treat the two-stop change as a six-week warning for the rest of the network rather than a local trial. Confirm the date for your own boarding point on Causeway Link's official channels before you travel.

Related reads

#causeway link cashless 2026#causeway link queen street no cash#cw2 cw5 cashless payment#newton circus jb bus payment#manjalink card singapore where to buy#singapore to jb bus payment 2026#ez-link causeway link cross border bus#lugo app single journey ticket jb bus

You Might Also Like